Privacy Policy
Last Updated: October 26, 2023
At GARY P GRIECO, your privacy is as important to us as your cherished photographic equipment. This policy outlines the personal data we collect, how we use it to provide our meticulous camera restoration and analog photography services, and the robust steps we take to ensure your personal information remains secure and confidential. We are committed to maintaining the trust you place in our craftsmanship and our business practices.
1. Information We Collect
To deliver our specialized camera services and ensure seamless communication, we collect certain information:
- Personal Data: We collect information you provide directly through our contact forms or during service consultations. This typically includes your name, email address, phone number, and shipping address. This data is essential for accurate service delivery and communication.
- Service Data: To perform our expert film camera restoration and 35mm camera service, we gather details about your equipment, such as its make, model, serial number, and any reported issues. This ensures we can provide precise and appropriate care.
- Usage Data: We may collect anonymous data about how you interact with our website via essential cookies. This helps us understand visitor flow and improve the user experience, never compromising your individual privacy.
2. How We Use Your Information
Your data is utilized strictly for the purposes described below, supporting our commitment to preserving photographic history and providing exceptional service:
- To provide and manage our services: This includes generating precise estimates for vintage Leica repair, processing your medium format camera restoration requests, and performing the necessary mechanical shutter repair.
- To communicate with you: We use your contact details to provide updates regarding your rangefinder CLA, discuss analog photography insights, and address any inquiries about your classic camera collector items.
- To process payments and ship your equipment: Secure handling of transactions and the safe return of your restored film bodies are paramount. We do not sell or share your personal data with third parties for marketing purposes.
- To improve our website and services: Anonymous usage data allows us to refine our online presence and enhance the overall experience for our discerning clients in Delaware.
4. Contact Us
Should you have any questions or concerns regarding this Privacy Policy, our data practices, or anything related to the security of your information, please do not hesitate to reach out.